Personal data protection policy

Latest update:

Who is the Controller processing your data?

The Controller of the following personal data is U-CAN-GET-IT Innovation, Development & Transformation (hereinafter, U-CAN-GET-IT), of registered office at Calle Majuelo 1, 28005 Madrid, represented by Ms Nuria Lorenzo Carbajo and Ms Carmen Quesada Carcelén, holders of Tax Identification Numbers 11830589-X and 11.827.031-V, respectively.

We likewise inform you that our organisation has appointed a Data Protection Officer (DPO), in accordance with the provisions of the regulations in force. You can contact our DPO at the following email address or by phone on +34 639169177.

What type of data do we process about you, and how do we obtain the data?

  • Identifying details
  • Conventional or electronic mail addresses
  • Commercial information
  • Economic and transactional data
  • Professional data
  • Academic data

  • Academic data
  • All the aforementioned data have been obtained either directly from you, through the acquisition of one of our products or otherwise via a company, by providing us with identification details and other information as required in order to perform the object of the contractual relationship between the parties. You or your company are obliged to provide us with updated data in the event of any change. If the data were gathered from third parties, U-CAN-GET-IT will contact the data subjects, informing them of the contact details of the Controller and its representative, the purposes and categories of personal data, the data storage period, the security measures, the consequences of a failure to provide the data and, where applicable, assignments and transfers, if any, their right to withdraw consent, the name and contact details of the Personal Data Protection Officer, the right to raise a grievance with the supervisory authority and the source from which the data are derived, in addition to the possibility of exercising rights of Access, Rectification, Erasure, Restriction, Objection and Portability.

    For what purpose do we process your data?

    At U-CAN-GET-IT we process the data provided to us by the data subjects in order to provide and administer the products and services we offer, for different activities resulting from specific procedures conducted as regards sales, customer service, supplier administration, quality and improvement of the service, etc. We will in this regard use your data to perform any of the following actions:

    • a. Provision of the contracted services.
    • b. Sending of the information you request from us via the contact form on our website or any other means of contact with your company.
    • c. Provide both potential clients and our current clients with product and service offers of interest to them. Specific consent will once again be requested for this purpose.
    • d. Conduct administrative, taxation and accounting management of our clients and/or suppliers.
    • e. Send reports, satisfaction surveys, market studies, etc. in order to improve our products and offer optimal service quality, etc. Specific consent will once again be requested for this purpose.
    • f. Administration of the online store.
    • g. Administration of information which may enter via the website.
    • h. Administration of the handling of rights with regard to data protection.

    We do not generate commercial profiles on the basis of the information provided, and will not reach automated decisions about you on the basis of a commercial profile.

    How long will we store your data?

    Personal data regarding natural persons connected with potential clients, clients and suppliers that U-CAN-GET-IT gathers via the different contact forms and/or information gathering will be stored for the shortest possible time period, and only for as long as is essential in order to provide the contracted service. The data provided by our clients and suppliers will be stored for as long as the commercial relationship remains in place between the parties, respecting in all cases any minimum legal storage periods depending on the matter in question. Once they are no longer valid, the data will be destroyed.

    U-CAN-GET-IT will in all cases store your personal data for the reasonably required time period, taking into account our need to respond to any issues that might arise or to resolve problems, perform improvements, activate new services and fulfil the requirements imposed by the applicable legislation. This means that we may store your personal data for a reasonable time period, even after you have ceased to use our products or have ceased to use this website. After this period, your personal data will be deleted from all U-CAN-GET-IT systems and all copies in whatever format will be destroyed.

    What is the legitimate basis for processing your data?

    Depending on the type of data processing, we summarise below the legitimate basis for said processing:



    Accounting Administration: administration of invoicing with clients and/or suppliers.

    Consent, maintenance, development and oversight of the contractual relationship between the parties.

    Tax administration: application of withholdings, etc.

    Maintenance, development and oversight of the contract relationship between the parties; Fulfilment of legal obligations.

    Administrative management: administration of logistics, client deliveries, receipt of goods, etc.

    Maintenance, development and oversight of the contractual relationship between the parties.

    Marketing: Promotional actions involving our products or services intended for our clients or any persons that might have requested associated information from us in the past, including satisfaction surveys conducted among our clients.

    Express consent of the data subjects themselves (potential clients): we here place on record that the withdrawal of this consent may under no circumstances affect the performance of any contract that might exist between the parties; Legitimate interest of the company regarding the promotion and marketing of products or services similar to those obtained or requested by the data subjects in the past.

    Administrative processing of the online store.

    Express consent of the data subject

    Administrative processing of online tests.

    Express consent of the data subject

    Administrative processing of third-party debt enforcement operations regarding suppliers/contributors-prescribers.

    Legal obligation

    Processing for natural person client contracts

    Consent, maintenance, development and oversight of the contractual relationship between the parties

    Administrative processing of operations in contracts with legal entity clients

    Maintenance, development and oversight of the contractual relationship between the parties.

    Administrative processing of operations with website users.

    Express consent of the data subject

    With regard to the aforementioned legitimate basis, you are obliged to provide the personal data, and if you do not provide your personal data, it will be impossible to perform the contract or fulfil the legal obligations.

    To which recipients will your data be disclosed?

    U-CAN-GET-IT will never share your personal data with any third-party company, except where this would be necessary and you have granted express authorisation. We hereby inform you that we may provide your personal data to the competent Public Administration and Authorities in those cases where U-CAN-GET-IT receives a legal demand from said authorities, or in those cases where, acting in good faith, we believe that such action is reasonably necessary in order to comply with court proceedings, to respond to any claim or legal demand, or to protect the rights of U-CAN-GET-IT or its clients, and the general public.

    What are your rights as data subjects?

    Any person is entitled to obtain confirmation as to whether U-CAN-GET-IT is or is not processing personal data that concern him/her.

    Data subjects may specifically ask to exercise the right to access their personal data and to receive them in a standard, machine-readable format, if the processing is performed by electronic means (right of portability).

    Data subjects may likewise ask to exercise the right of rectification of inaccurate data or, where applicable, to request their erasure if, among other reasons, the data are no longer needed for the purposes for which they were gathered.

    On a supplementary basis, in certain circumstances data subjects may request the restriction of processing of their data, or in certain circumstances and for reasons connected with their individual situation, data subjects may exercise their right to object to the processing of their data. U-CAN-GET-IT will no longer process the data except for overriding legitimate reasons, or in exercising or defending against possible claims, or in any of the exceptions established in the applicable regulations.

    We likewise inform you that you are entitled to withdraw the forms of consent granted at any time, without this affecting the lawfulness of processing based on consent prior to the withdrawal thereof.

    You are likewise hereby informed that you may at any time exercise the aforementioned rights by writing to us, using the contact details set out in Subsection 1, "Data Controller", of this Data Protection and Privacy Policy of U-CAN-GET-IT, enclosing a copy of your ID document. You will likewise be entitled to raise a grievance with the Spanish Data Protection agency, in particular if you have been unable to exercise your rights to your satisfaction: Spanish Data Protection Agency. Calle Jorge Juan, 6 - 28001 – Madrid - Tel. 901100099 / 912663517

    Website user data protection

    In accordance with the current Regulation (EU) 2016/679, U-CAN-GET-IT hereby informs you that the personal data of users of its website (hereinafter, the "Website") will be processed for the purpose indicated in each data gathering form on our Website. Said processing of your data will be covered by your own consent, and the need to provide a service and/or product. By clicking on the button "SEND", you consent to the processing of your data by U-CAN-GET-IT.

    We likewise hereby inform you that, except for legal obligations or where you have given your express consent, U-CAN-GET-IT will not transfer your data to third parties.

    Users are likewise informed that they may at any time exercise their rights of access, rectification or erasure of data, and avail themselves of other rights recognised in this document and governed by Regulation (EU) 2016/679, by serving notice on U-CAN-GET-IT, at Calle Majuelo 1, 28005 Madrid - +34 639169177, e-mail:

    Meanwhile, in accordance with the provisions of Information Society and Electronic Services Act 34/2002, of 11 July 2002, U-CAN-GET-IT undertakes not to send advertising by email without first having received express authorisation from the recipient. Users may object to the sending of advertising by marking the corresponding checkbox. All advertising sent will be fully identified as such.

    Other information of interest regarding our privacy policy
    Security Measures

    U-CAN-GET-IT adopts the security levels required by European and Spanish regulations in force as regards data protection, taking into account the technical state-of-the-art, the cost of application and the nature, scope, context and purposes of processing described, in addition to risks of varying likelihood and seriousness for their rights and freedoms as a person.

    Modifications to our Data Protection and Privacy Policy

    On occasion, U-CAN-GET-IT may make modifications and corrections to this "Data Protection Policy for Clients, Suppliers and Users" subsection. Please check this subsection regularly to consult any changes that might have been made, and how they could affect you.

    Why does this Data Protection and Privacy Policy need to be accepted?

    This Data Protection Policy for Clients, Suppliers and Users provides you in a clear and easily accessible manner with all information required in order for you to understand the type of personal data that U-CAN-GET-IT keeps about its potential clients, clients and/or suppliers, the purposes pursued, the rights you are granted as a data subject, and how you may exercise those rights. As a result, if you deliberately send your personal data to us by means of contact channels and/or by embarking on a commercial relationship with U-CAN-GET-IT, we understand that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will be used only for the purposes for which you provided us with your data, or where certain national or regional regulations allow us to do so.

    We must in any event advise you that a refusal on your part to provide certain data requested could hamper or prevent the execution of the contractual relationship between the parties.

    Should you have any queries with regard to this subsection setting out the Data Protection Policy for Potential Clients, Clients and Suppliers of U-CAN-GET-IT, please contact us at the address provided in Subsection 1, "Data Controller", and we will be delighted to deal with you and provide a response to any additional questions you might wish to raise with us.

    Applicable legislation

    These Conditions shall at all times be governed by the provisions of Spanish and European personal data protection and privacy legislation.

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